OrderDynamics finds Australia maintains a healthy market despite needing more development of its omni-channel capabilities
TORONTO--(BUSINESS WIRE)--OrderDynamics, a Tecsys company, today released its Omni-2000 Research: Australia, finding that 31.4% of Australian retailers offer buy online pickup in-store (BOPIS). Comparatively, 64.0% of UK retailers offer click and collect services today. Australia lags behind in this context. However, most retailers in Australia have an active e-commerce business, at 84.3%. This is on par with the global average of 86.3% found in Omni-2000: Global Research.