More thrill on your bill: American Express partners with Australia’s leading retailers to deliver up to $5.3 million in savings to shoppers

31-May-2015 12:00 AM

American Express today announced it is putting up to $5.3 millioni back into the pockets of Australian shoppers through the launch of its revamped digital offers platform, in partnership with a range of the country’s leading brands and retailers.

This comes in response to research showing that Australia is a nation of value-driven spenders, always on the lookout for a great deal. Findings showed Australian shoppers’ main motivations for spending include in-store discounts and offers as well as online deals and vouchersii.

Dean Chadwick, Vice President Consumer Acquisition & Loyalty at American Express said; "We know Australians spend a proportion of their disposable income on food and wine, fashion, entertainment and electronics. More often than not, they tend to do so at everyday brands and department stores such as David Jones and Harvey Norman which is why we have partnered with these brands. The launch of Amex Offers makes it easy for us to reward Card Members when spending at their favourite stores in a discreet way."

Amex Offers is a one-stop shop for Card Members providing a unique way to save at some of Australia’s biggest brands including Harvey Norman, David Jones, Liquorland, Country Road, 7-Eleven and Woolworths (available 2 June). Offers are selected and ranked based on individual relevance and are delivered discreetly at the click of a button, and there’s no need to print off or display any coupons. Once an eligible purchase has been made, customers instead enjoy direct credit back onto their statement.

Since first launching offers in late 2013, American Express has put $5.6 millioniii back into the pockets of Australian Card Members when spending at major retailers such as The Iconic, Target and Harris Farm, both in store and online. With the revamped offers platform launching today, American Express expects to give an additional $5.3 million back in savings to Australian shoppers, making the total cumulative savings potential more than $10 million by end of 2015.

American Express spending data shows that the supermarket, retail and petrol categories are the most popular when it comes to redeeming Offers, and that weekend days most commonly see the highest levels of redemption across Australia. Additional research also shows that Victoria is the country’s most value-driven state, just ahead of South Australia and West Australia, with shoppers more likely to be motivated to spend by savings and offersiv.

To take advantage of Amex Offers, Card Members need to: Visit www.amexoffers.com.au or sign in to the American Express app using their existing American Express User ID and Password. Explore the range of offers online and ‘click’ to save to an eligible American Express Card. Spend with their American Express Card at the qualified merchant. There’s no need to print off coupons. Once an eligible purchase has been made, the customer can enjoy direct credit back onto their statement.

i Potential savings is based on every Card Member who enrols and redeems the offers during the campaign period

ii Taken from the American Express Pattern Spending Report, conducted by AMR for American Express, polling 1,993 Australian consumers in February 2015

iii Overall savings since the launch of the Amex Offers platform

iv Taken from the American Express Pattern Spending Report, conducted by AMR for American Express, polling 1,993 Australian consumers in February 2015

Notes to editors

Research findings

Findings taken from the American Express Pattern Spending Report, conducted by AMR for American Express, polling 1,993 Australian consumers in February 2015.

Australians’ biggest drivers for spending disposable income are:

In-store discount offers and deals - 57% (WA 61%, SA 60%, VIC 59%, QLD 57%, NSW 53%)

Key sale periods e.g. Boxing Day - 34% (VIC 37%, WA 33%, QLD 33%, NSW 32%, SA 31%)

Online deals and vouchers - 26% (SA 31%, VIC 29%, WA 27%, NSW 25%, QLD 22%)

Recommendations from friends/family – 20% (VIC 21%, QLD 21%, SA 19%, NSW 19%, WA 15%)

New store openings – 11% (NSW 13%, VIC 11%, QLD 9%, SA 9%, WA 8%)

About American Express

American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com.au and connect with us on facebook.com/americanexpressaustralia youtube.com/americanexpressau or by visiting our Media Room. Key links to products and services: charge and credit cards, travel services, foreign exchange, prepaid travel cards, merchant services, business travel, and corporate card services.


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